Mid-Cities Self Storage
Convenient Self Storage in the D/FW Mid-Cities

FREQUENTLY ASKED QUESTIONS

What is a roll-up door?
Roll-up doors are the most common style of access door in the self-storage industry. Customers slide a latch and lift the door upward - similar to the action of a standard residential garage door. Roll-up doors provide maximize usage of your space.

Do you provide me with a lock when I rent a unit?
New locks are available for purchase at the Facility Office. There are a variety of sizes and types to choose from including a disc lock that is recommended and provides the highest level of security.

Is there RV/boat/car/motorcycle parking available?
Parking for RVs, boats, cars and motorcycles is available at our facilities. Please check with the manager to see if this service is available

What is a drive-up unit?
A drive-up unit is a unit that can be accessed directly from a vehicle or truck.

What's the difference between office hours and gate hours?
During office hours, the Facility Manager will be available to assist you with your storage, moving and packing supplies needs. The gate hours are the hours the property is available for customer access. If you require access outside of our standard gate hours, just ask your Facility Manager for information about 24-hour access.

What kind of security do you have?
We seek to maintain state-of-the-art security, including features such as an electronic gate, full fencing and well-lit facilities. Contact the Facility Manager for details.

What sizes are available and how do I pick my size?
Sizes range from 5 x 5 (25 square feet) to 10 x 30 (300 square feet). Determining the right size is easy with the help of our Unit Size Selector and the help of our Facility Managers who are trained to assist you in this process. To determine the sizes available at a location near you, contact the Facilities Manager.